DesignABetterBusiness.tools | Context Canvas®

Introduction

The Context Canvas® is the framework we use to help you understand the context. Use this template to map out the trends with your team, and share different perspectives. It will help you to look for drivers outside your own company and have a conversation about the forces that (could) shape your business now and in the future. The Context Canvas® was created by David Sibbet, of the Grove International.

How To Use the Context Canvas®

When most teams begin to unpack the context of their product or organization, they take a myopic point of view that is rooted in the here and now. The Context Canvas® is meant to help you and your team expand your thinking beyond the boundaries of your product and organization, to have a deeper conversation about what’s going on in the world and what’s changing that will affect your business in the future.

Important to know is that this canvas starts to add real value after you have revisited it a couple of times. The first time, using the canvas will serve to get the top-of-mind trends for your team mapped out. Revisiting, it becomes easier for team-members to add evidence for trends, or to actively hunt for trends that you and your team did not identify the first time. Those are the dark horses that can come out of nowhere, simply because they are not on your organization's map: those are the developments to start to look for.

Tool Overview

Your Company Your own company or organization stands in the center of the image.
Demographic Trends Look for data on the demographics, education level, employment situation. What are the big changes in these areas?
Rules & Regulations What policies, rules, and regulations do you think will be applied in the (near) future? What is the government up to? Any new taxes?
Economy & Environment What is happening in the economy? And what is going on in the larger environment? Are there economic trends that will impact your business? Do you think climate change will have an impact?
Competition What about the competition? Take the time to find the unexpected competition. Are there new entries? Competition coming from unexpected sources?
Technology Trends What new technological trends do you see emerging that will impact your business?
Customer Needs How will the customer needs change in the future? Do you see new trends? Do you see any big shifts in customer behavior? Are there new trends going mainstream?
Uncertainties Do you see any important uncertainties? Things that potentially have a huge impact but it is unclear how or when?

Step-by-step guide

1 Before you start

The best way to use this Context Canvas® is to break your team up into smaller sub-teams, and to assign each team a couple of sections of the canvas. You may even want to give the same team that has demographic trends the task to also cover technology trends.

Checklist

Get the right team of 3-5 people together
Grab a large chunk of wall space or a war room
Print or draw the canvas on a big sheet of paper
Have plenty of sticky notes and markers ready
Bring some awesome magazines to inspire the group

2 Sub-teams

Split the team up in sub-teams and assign each team a couple of sections of the canvas.

3 Warm up

Per sub-team, have a deep meaningful discussion about what is going on in the world regarding the assigned section(s). Don't forget to write drivers on sticky notes during the discussion.

Tip! Don't let the discussion last longer than 30 minutes! Long enough to get beyond the obvious. Short enough to prevent repetition.

4 Add to the Canvas

Once all sub-teams are finished discussing and capturing drivers for their sections, have a representative from each team (one at a time) add their sticky notes to the canvas.

Tip! Discuss each driver with the group. This will spark further conversation about what's important and maybe even new drivers.

5 Review

Take a step back, and look at your brain dump together. Spend 5-10 minutes discussing what you see. Are there topics that jump out because they are on everyone's radar? Are there things that your colleagues added that surprise you?

And, most importantly, find the blind spots. What are areas do you feel are underdeveloped? Things that were more difficult to fill in your brain dump? Things where team-members disagreed? Where could unknown trends be hiding? What area would you start reading up on?

WARNING The sticky notes that are on the map now are all assumptions, and only reflect what your team knows about the context today! That means, that there are going to be blind spots.

6 Identify Key Drivers

Together with the entire team, use dot voting to identify the key drivers in your context map. What are the things that, positively or negatively, have the biggest potential to impact your company in the near future? Mark those topics by using a special color sticky note.

Tip! Remember, this is only what you think right now. You must revisit the canvas in a few weeks/months. Check your ideas against new input and developments.

7 Next Steps

After the session is finished, leave the map on the wall, so team members and others can see it and comment on it. This map should stay 'alive' so you can see how your understanding of the context grows and changes over time. Inspire your team-members to constantly be on the lookout for things to add, or evidence for or against trends actually becoming reality.

Checklist

Take a snapshot picture of your context canvas® for easy to share future reference
Ask team-members to find evidence for/against trends in media
Trigger team-members to actively look for 1-2 blind spots
Plan a timeslot in 2-3 months to revisit the canvas
Update your point of view
Update your design criteria

Time	± 45 minutes
Difficulty	2 / 5
People	3 - 5
Author	The Grove
Copyright	© The Grove

Context Canvas®

Introduction

Overview

How To Use the Context Canvas®

Tool Overview